Privacy Policy

1. Scope of This Privacy Policy

This Privacy Policy applies to information collected through:

• our website located at www.celeralife.com;
• online purchases and ecommerce transactions;
• customer service communications;
• marketing communications;
• SMS/text message programs;
• social media interactions; and
• any related products or services offered by Celeralife.

This Privacy Policy does not apply to third-party websites, platforms, or services that may be linked from our website.

2. Information We Collect

A. Information You Provide to Us

We may collect personal information you voluntarily provide, including:

• Name
• Email address
• Telephone number
• Shipping and billing address
• Payment information
• Account login credentials
• Order history
• Marketing preferences
• SMS/text messaging opt-in information
• Communications submitted to customer support

B. Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type
• Device type
• Operating system
• Website usage activity
• Pages viewed
• Referral URLs
• Approximate geographic location
• Cookies and tracking identifiers

C. Payment Information

Payments are processed through third-party payment processors. Celeralife does not directly store full credit card numbers on its own servers.

3. How We Use Your Information

We may use your information to:

• Process and fulfill orders
• Provide customer service and support
• Create and manage customer accounts
• Send order confirmations and shipping updates
• Respond to inquiries
• Improve our website and services
• Personalize user experiences
• Detect fraud or unauthorized activity
• Conduct analytics and performance monitoring
• Send promotional emails and marketing communications
• Send SMS/text message promotions and updates (with consent)
• Comply with legal obligations

4. SMS and Email Marketing

If you opt into receiving marketing communications, we may send promotional emails or SMS/text messages regarding product launches, promotions, discounts, events, and other brand updates.

Consent to receive marketing communications is not a condition of purchase.

You may opt out at any time by clicking the "unsubscribe" link in emails, replying "STOP" to SMS messages, or contacting support@celeralife.com.

Message and data rates may apply to SMS communications.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• operate our website,
• remember preferences,
• analyze traffic,
• improve performance, and
• support marketing efforts.

These technologies may include cookies, pixels, analytics tools, embedded scripts, and web beacons.

We may use third-party services such as Google Analytics, Meta/Facebook advertising tools, and other ecommerce or marketing platforms.

Most browsers allow you to control cookie settings. Disabling cookies may affect website functionality.

6. How We Share Information

We do not sell your personal information.

We may share information with trusted third parties that assist us in operating our business, including:

• payment processors,
• ecommerce providers,
• hosting providers,
• shipping carriers,
• marketing platforms,
• analytics providers,
• customer service providers, and
• legal or regulatory advisors.

We may also disclose information:

• to comply with legal obligations;
• to protect our rights or property;
• to investigate fraud or security issues;
• in connection with a merger, acquisition, or sale of assets; or
• with your consent.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide services, complete transactions, comply with legal obligations, resolve disputes, and enforce agreements.

8. Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Choices

You may:

• opt out of marketing communications;
• request access to your information;
• request correction of inaccurate information; and
• request deletion of certain information where legally permitted.

To submit a request, contact support@celeralife.com.

10. California Privacy Rights

If you are a California resident, you may have certain rights under applicable California privacy laws, including the right to:

• request access to certain personal information;
• request deletion of certain information; and
• request information regarding categories of personal information collected and disclosed.

To exercise applicable rights, contact support@celeralife.com.

We will not discriminate against consumers for exercising applicable privacy rights.

11. Children's Privacy

Our website and services are intended for individuals age 18 and older.

We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without appropriate consent, we will take steps to delete such information.

12. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of third-party services.

13. United States Only

Celeralife currently markets and ships products only within the United States.

If you access the website from outside the United States, you understand that your information may be processed and stored in the United States.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective upon posting the revised Privacy Policy on the website. Your continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.

15. Contact Information

If you have questions or comments about this Privacy Policy, please contact us at: